Refund and Cancellation Policy

Effective date: September 29, 2026

ZERONE LLC provides computer and technology services. Refunds depend on the work performed.

Before Work Begins

If you cancel before service work has started, any prepaid service amount may be refundable, less any clearly disclosed non-refundable third-party fees or purchased items.

After Work Has Begun

Fees for time already spent, diagnostic work already completed, or services already delivered are generally non-refundable. If prepaid work has not been performed, the unused portion may be eligible for refund.

Third-Party Products or Software

Software licenses, parts, subscriptions, and other third-party products are subject to the refund terms of the applicable provider or seller.

Service Concerns

If you believe there is a billing or service issue, contact us promptly at info@zeroneus.com.

Refund Timing

Approved refunds are returned to the original payment method when practical. Processing time may depend on the payment provider or financial institution.